Privacy Policy

1. Scope

This Privacy Policy applies to all users of TegakiCert and related services provided through our website and applications.

By using the service, you agree to the collection and use of information as described in this policy.

2. Information We Collect

• Account information, such as name, email address, and authentication provider data.
• Submission information, such as submitted final images, layer files, timelapse videos, and related metadata.
• Usage information, such as device data, log data, and interaction events for security and analytics.
• Communication records when you contact us for support or inquiries.

3. How We Use Information

• To provide, maintain, and improve certification and verification features.
• To handle uploads, perform verification, and display certificates.
• To protect users and the service from abuse, fraud, and unauthorized access.
• To communicate important service updates, policy changes, and support responses.

4. Storage and Retention

Uploaded data is stored only for as long as necessary to operate the service and fulfill legal obligations.

After certification processing is completed, layer files and timelapse videos are deleted. Final images necessary to maintain certification are retained until you delete the corresponding certification record.

5. Sharing and Disclosure

We do not sell personal data. We may share limited information with trusted processors for hosting, analytics, authentication, and security operations.

We may disclose information if required by law or to protect rights, safety, and service integrity.

6. International Data Transfers

Your data may be processed in countries other than your own. When applicable, we implement reasonable safeguards for cross-border transfers.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, export, or restrict processing of your personal data.

You may also manage certain settings directly in your account.

8. Contact

If you have questions about this policy or the handling of personal information, please contact us at tegakicert@gmail.com.